Fall Alarm Buyer's Guide - 7 questions to ask when buying a Personal Fall Alarm

Beyond the research of finding the right personal fall alarm, there are also a few things to think about before buying and installing the device. 

We've put together a quick, handy guide to get you started on what you need to know when buying a fall alarm so you can feel confident when you make your choice.

1. Is the service provider a member of TSA?

TSA is the regulatory body for Technology Enabled Care, and they aim to inspire innovation across the sector and raise the bar for TEC. 

A personal fall alarm is more than a piece of technology, it's an important tool that helps ensure a person's safety and their swift access to care. When looking into different fall alarms, check the company's website for the TSA logo so that you know you're in good hands.

2. If you're buying a fall alarm for someone else, make sure to keep them up to speed.

If you're buying a fall alarm for a friend or loved one, take time to walk through the benefits of each alarm and how they would help in the home. This will ensure that everyone is happy with the support they will be receiving to help feel safe and secure.

3. How will the fall alarm be installed?

This can vary between companies and alarms. Will the company send someone round to install it for you or can you install it yourself? If the company will install the alarm for you, do they charge an installation fee?

It's good to find out whereabouts in the house the alarm hub can go, and if the positioning affects the range of the hub. You will want to ensure it's installed somewhere that's easy to access in case you need to call the response centre. 

4. Will I own the Fall Alarm equipment? 

When looking for an ideal personal fall alarm, it's important to know whether you own the alarm outright. There is usually a charge per month but you'll want to know if this covers the response team and support as well as the alarm hub and pendant. 

Bear in mind that if you're renting the equpment, you may need to send it back should it no longer be needed.

5. What happens if the alarm hub breaks or a pendant or wristband is lost? 

Just in case a portable alarm pendant or wristband is lost or the alarm hub breaks, it's a good idea to know how quickly the company can fix it or replace the faulto or missing item, and whether this will be an additional cost.

6. How often should I test the device?

It's important to test the fall alarm so that you are confident that it works when you need it most. Most devices need to be tested once a month but others may vary. Be sure that you know how to test your fall alarm and how to report any faults if you think it may not be working as well as it could be.

7. I don't know if I can afford a fall alarm - what shoudl I do?

A personal fall alarm may be an expense that you can't quite afford at the moment but you may be able to obtain some support with finances. You shoudl always check with your local authority to see if you are eligible for financial aid or support in obtaining a personal fall alarm.

Now that you know a bit more about personal fall alarms, you can start looking for the right device that will bring security and peace of mind to you and your loved ones.

And, with these simple questions answered you should find yourself much btter placed to make an informed decision as to the perfect fall alarm solution for you and your loved ones.

Of course, you can call one of our friendly and experienced specialists at Indeme on 0330 123 3303 to help you to answer any questios you may have, or to find out more, please don't hesitate to explore the rest of our website where you can browse and buy - either online or give us a call where a friendly expert can guide you through the buying process.